HR SupportHR SoftwareEssential DocumentsManaging StaffLearning and DevelopmentMediationHealth and SafetyFree Health CheckService Options

We offer an initial free consultation and a variety of packages to suit your individual needs.

Online / Telephone Support
Interim Support

Easy to use HR software designed for SME’spartner_breatheHR_logo

Heard HR Solutions Ltd are an accredited and certified breatheHR partner.  This means we are able to combine our services with an intuitive HR system. This system can automate all of those time consuming HR admin tasks freeing up more time to help your organisation succeed and grow.

We can provide a full range of services to support the implementation of the software. Don’t worry though, it’s quick to set up, simple to use and loved by Directors, Managers and employees alike!

For more information and a demonstration of how this easy to use software will help you or if you want to know more, contact us today by email at 


Centralise Records

Centralise Records

One central location for all HR information with employee self-service to keep everything up to date.


Organise DocumentsOrganise Documents

Keep all employee documents safe and publish policies & templates online.


Book Holiday  Book Holidays

Manage holiday booking and absence allowances with a simple online approval process.


Manage sicknessManage Sickness

Take control of sickness – every absence is logged, approved and analysed in your HR system.


Boost PerformanceImprove Performance

Standardise the way you manage performance and keep track of objectives.


Set permissionsTasks & Reminders

Manage day to day employee tasks from the HR Dashboard with email reminders and onscreen notifications.


Streamline Reports Streamline Reporting

Keep track of what’s happening. Report Library and one-click Data Export makes Management & HR reporting a breeze.


Track ExpensesExpenses
Manage employee expense claims. Employee completes a claim for managers to approve.



Streamline your favourite systems with the systems API to save even more time.


Equal Opportunites-20

We provide the documents your business needs to remain in line with employment law and best practice.

The range of documents covers all aspects of the employment relationship from pre-employment to post-employment and everything in between.

Contracts and Agreements
Staff Handbook
Recruitment, Selection and New Starters

Policies and Procedures


Performance Management

Absence and Sickness

Disciplinary and Grievance

Internal Communication

Equal Opportunites-33

Heard HR Solutions Ltd can assist and support your organisation’s HR activities through a variety of practical and effective training courses.  All courses are tailored to your industry, your organisation’s objectives and your specific needs.

Our courses can be delivered in house or at one of our training venues.

For more information on courses, pricing and availability, please email or complete the ‘contact us’ form.


Equal Opportunites-34

Mediation is a process of dispute resolution.  An independent and objective third party (the mediator) helps your organisation to resolve conflict between individuals (or teams) in the workplace. 

There are many reasons why conflict arises. This ranges from a perception of unfair treatment, unclear job roles, inadequate training to poor communications.  Some effects of conflict may be absenteeism, low trust, under performance and low morale. 

Mediation in the workplace is an informal, confidential conflict resolution process that the parties enter into voluntarily. The solution to the conflict is up to the parties and any agreement they reach can, if the parties choose, be evidenced in writing. However, whilst any agreement reached is legally non-binding it is morally binding upon the parties.  

Mediation in the workplace strengthens the organisation’s ability to resolve conflicts. The benefits of mediation are that it can save time, helps to limit stress (reducing the disruption to the lives of those in dispute and to your organisation’s operations) and reduces financial costs (of  time spent on formal procedures or legal proceedings).

Please contact Heard HR Solutions by emailing or by telephoning 01633 960197  / 07467 258778 or complete the ‘Contact Us’ form to arrange a confidential discussion with an accredited and certified mediator.

Equal Opportunites-35

Equal Opportunites-36

Be proactive in your approach to HR by taking advantage of our complimentary HR health check.  

The health check will help you determine whether your business policies, procedures and practices are compliant with current employment legislation and best practice.

The health check is available to all businesses in the South East Wales area and is a free, no-obligation service.  After you have completed a questionnaire you will receive a confidential report. The report will highlight areas where you are doing well and any areas of concern.

Please complete the form below to arrange your complimentary HR Health Check.



Equal Opportunites-37

The following plans are our most popular options but these can be tailored to suit your business requirements.  

Please contact us at or on 01633 960197  / 07467 258778 to discuss your needs or complete the ‘Contact Us’ form for more information on our scale of charges.  

All fees and services are agreed in advance and subject to a signed service agreement.

Equal Opportunites-38

A fixed service for a set fee.  Payment of a set annual or monthly fee which is paid in advance. This could involve a minimum numbers of hours or days per month or you may prefer the more flexible option of accessing the service any time during the year and using up any unspent time at the end of the year for a one-off project or support. Additional services are available if you find that your require more than  the agreed hours.

The retained service is based upon a per hour cost and depends on the number of employees in your business.

Discounts for new businesses and third sector organisations

If you are a new business you will benefit from a 10% discount in the first year and 5% in the second year.

Third sector organisations are eligible for a permanent 5% discount on all prices.

Equal Opportunites-39

This option allows you to pay for services as and when they are needed.

Equal Opportunites-40

This option is ideal where you have a specific project or require interim HR Services.

Equal Opportunites-41

For more information on documents, pricing and our latest package deals, please contact us at or on on 01633 960197 / 07467 258778 or complete the ‘Contact Us’ form.